After Sales Service

All items sold are non-refundable and non-exchangeable.

Only items that have manufacturing fault shall be able to exchange within seven (7) days from the date of purchase, subject to our assessment. 

The items shall be in original, un-opened packaging.

Do contact us at info@kenshop.sg for an assessment with the following details.

1. Name
2. Contact number
3. Location of purchase
4. Item description and issue
5. Date & time of purchase
6. Last 4 digits of payment card.

We will reply you within 7 working days.